1-RIGHT TO RETRACT :
In accordance with article L.121-21-8 of the consumer code, the tenant is informed that he has no right of withdrawal following the signing of this contract.
For all reservations, an “option” is recorded (subject to availability) upon receipt of your request. This is valid for a maximum of 7 days. The reservation becomes firm only upon receipt of the deposit of 30% of the basic rate + supplements (excluding management fees and taxes) and the reservation contract dated and signed by the client. All reservations are nominative and cannot in any case be assigned or sublet without the campsite’s agreement. Any option not confirmed within a maximum of 7 days will be automatically canceled.
3-BALANCE RULES :
For any rental, the balance of the stay must be paid one month before your arrival.
4-TOURIST TAX :
The tourist taxes, collected on behalf of the municipalities are given for information only and are not contractual. They are payable by the vacationer at the place of stay upon arrival
5-CANCELLATION INSURANCE :
Its amount is payable in full and only when booking. It is added to that of the deposit and concerns people registered for the stay. Its amount is 3% of the basic rate + supplements (excluding management fees and taxes).
Effective date: the day the contract is signed // Expiration of the guarantee: the day of departure. More information on :www.campez-couvert.com
For any cancellation without guarantee: no amount will be returned. An early departure or a late arrival will in no case give rise to a refund.
6-ARRIVAL and DEPARTURE :
arrival and departure days are free and rentals can be for a minimum of 2 days except in high season (7 days minimum). Arrivals are between 3 p.m. and 7 p.m. Departures must take place between 8 a.m. and 10 a.m. In the absence of any written message from the tenant (telephone message not accepted) stating that he had to delay his arrival, the rental will become available 12 hours after the arrival date mentioned on this contract. The paid regulations will remain acquired at the campsite.
For security reasons, the gates of the campsite are constantly closed. The entry and exit barriers of the campsite can be opened between 7 a.m. and 11 p.m. with a magnetic badge given on arrival for the duration of your stay (only one vehicle per pitch). Any fraudulent use of this badge will be penalized. In the event of late arrival or early departure during the stay, an outdoor car park is available to our customers.
7-ADDITIONAL PERSON and / or VISITOR :
If on arrival or during the stay, the number of tenant (s) exceeds that specified on the contract, the campsite reserves the right: either to refuse additional tenants, or to request a price increase according to the current rate . In any case, the number of people cannot exceed 6 (a baby or a child counts for one person). Any additional vehicle (car or motorcycle) and any visitor will also be billed according to the current rate. For security reasons, all visitors must present themselves at the reception, and pay the fee in force. Any fraudulent introduction of visitors will be penalized.
Dogs and cats are accepted with supplement. They will be kept on a leash and must be accompanied outside the campsite to meet their needs. In no case should they remain alone on the site and should not inconvenience the neighborhood by their barking or soiling. In the event of non-compliance, the campsite may pronounce the eviction of the dog and its owners.
9-CAUTION AND PREMISES:
A deposit of 350 € by check or cash for the mobile home, one of 50 € for lack of cleaning are required before taking possession. The day of your departure, the mobile home must be returned before 10:00 am in perfect condition, ready to be re-let. The deposits will be returned upon departure depending on the inventory and the state of cleanliness. Outside of the inventory time slots, the deposits will be returned after the rental has been checked.
PLEASE NOTE: The deposit will be retained in full if the smoking ban has not been observed.
10-SANITARY BLOCKS :
Mobile home tenants are not allowed to use the sanitary facilities of the campsite except for the use of the washing machine. They must use the sanitary equipment of the mobile home.
11-INTERNAL REGULATIONS :
All accommodation tenants are required to scrupulously comply with the establishment’s internal regulations which are posted and each of which can obtain a copy on request. All mobile home renters must have holiday insurance and / or liability insurance. The manager declines any responsibility in the event of theft, fire, bad weather or various accidents falling under the responsibility of the client.
Any complaint relating to a stay must be sent within 7 days of taking possession by registered letter with acknowledgment of receipt. In accordance with the provisions of the Consumer Code concerning “the process of mediation of consumer disputes”, the customer has the right to have free use of the mediation service offered by the campsite. The “consumer law” mediator thus proposed is MEDICYS. He can be reached via his site: www.medicys.fr, or by post: MEDICYS, Mediation Center, 73 Boul de Clichy, 75009 PARIS.